Frequently Asked Questions
What is the legal relationship between an FTMO Trader and FTMO after signing the FTMO Account Agreement?
The relationship between an FTMO Trader and FTMO is based on the FTMO Account Agreement that we will sign with you after you pass your FTMO Challenge and Verification as well as the KYC/KYB process. Please note that your status (Natural Person, Legal Entity) will be based on the option you selected during your first order purchase, depending on whether you purchased it as a Natural Person or a Legal Entity. The FTMO Account Agreement is a legally binding document defining both our and your duties and rights. If you are interested in a sample of the contract, please contact us at [email protected].
What is the process of signing the contract?
Once you meet the Trading Objectives of your Verification, the FTMO Identity section will be unlocked in your Client Area. Your status (Natural Person, Legal Entity) will be based on the option you selected during your first order purchase, and changes between Natural Person, or Legal Entity will not be possible afterwards.
In the FTMO Identity section, you will be able to save your personal or company details and related documentation and have them verified by our compliance team.
The compliance checks usually take less than 1 business day for personal registrations and up to 3 business days for company registrations.
Once all the information is verified by our compliance team, it will be securely stored in our system, ready to be used in case you wish to start using your FTMO Account(s) or conclude a new FTMO Account Agreement.
Based on the option selected during your first order purchase, your FTMO Identity will be one of the following:
- Natural Person (In this case, you would need to undergo the KYC – Know Your Customer verification process. Valid government-issued ID document showing nationality and Proof of address are required)
- Entrepreneur (In this case, you would need to undergo the KYB – Know Your Business verification process. Valid government-issued ID document showing nationality, a document confirming the registration as an entrepreneur and Proof of address are required)
- Company (In this case, you would need to undergo the KYB – Know Your Business verification process. Valid government-issued ID document showing nationality and Proof of address of the representative of the company, a document confirming the legal existence of the company, and Proof of address of the company are required)
Once you pass your KYC or KYB check, FTMO Account Agreement will be unlocked for your review and signing in your Client Area – FTMO Traders – Contracts. You will be able to read through the contract and use your FTMO Identity to complete it with just a few clicks.
Important: The FTMO Identity type (Natural Person, Entrepreneur, or Company) will be locked based on the option selected during your first order purchase. Changes between these options are not possible.
The Client Area is designed to be intuitive and self-explanatory and to provide most of the necessary information for you, but you can always contact our customer support if you need help or assistance.
Show detailed information on the registration types and necessities connected to each of them.
Individual (Natural Person)
To conclude the FTMO Account Agreement and subsequently invoice payouts as a natural person, you will use the Natural person option and you will be asked to provide:
Valid government-issued ID document showing nationality – passport or ID card. In case your ID document is solely in one of the following languages, please use an international passport with the Latin alphabet transcription of information – Amharic, Arabic, Armenian, Bengali, Burmese, Dari, Dhivehi, Farsi, Georgian, Hindi, Khmer (Cambodian), Kinyarwanda, Lao, Mongolian, Nepali, Sinhalese, Urdu. Note that we don’t accept driving licences, residence permits or other documents that don’t display nationality.
Proof of address which has to be a complete document and must contain your name, surname, your address, and issuing date, such as: a bank statement, account statement, lease agreement, letter from a recognized public authority, or utility bill (gas, electricity, water, internet, etc.).
Please ensure that your Proof of Address is no older than 3 months and is in Latin, Arabic, Serbian, Ukrainian, Russian, or Japanese. Latin alphabet documents are processed faster. Others may take longer, and if in a different alphabet, please include a translation into English or French.
Entrepreneur (self-employed)
To conclude the FTMO Account Agreement and subsequently invoice the payouts as an entrepreneur (a natural person with a business licence), choose the Entrepreneur option. You’ll be guided through a two-step process: identity verification and information collection about the entrepreneur.
Step One: Identity Verification
This step verifies the entrepreneur’s identity. Required documents include:
- Government-issued ID: Passport or ID card showing nationality. In case your ID document is solely in one of the following languages, please use an international passport with the Latin alphabet transcription of information – Amharic, Arabic, Armenian, Bengali, Burmese, Dari, Dhivehi, Farsi, Georgian, Hindi, Khmer (Cambodian), Kinyarwanda, Lao, Mongolian, Nepali, Sinhalese, Urdu. Note that we don’t accept driving licences, residence permits or other documents that don’t display nationality.
- Proof of Address: Such as a bank statement, invoice, or utility bill. Must contain your name, address, and issuing date, and be no older than 3 months.
Step Two: Collection of Information about the Entrepreneur and Supporting Documents
Required Information:
General Information: Registration number, VAT number (if applicable), registered address, country of registration and contact information.
Representative Details: Name, date of birth, citizenship.
Ownership Structure: Information on any possible shareholder with more than 25% of company shares (UBO/ultimate beneficial owner) – relevant for entrepreneurs from some jurisdictions, in case there is no other shareholder than you, please fill in information on you as an entrepreneur.
Required Documents:
Registration Confirmation: Such as a certificate of incorporation, recent excerpt from a state registry, etc. Must not be older than 12 months.
Proof of Address of the Entrepreneur: Bank statement, invoice, account statement, lease agreement, utility bill, extract from a state registry/another equal document from a state registry, certificate of incumbency, or other similar corporate documents.
Language Requirements
We accept documents written in the Latin alphabet, as well as in Arabic, Serbian, Ukrainian, Russian, and Japanese. Documents in the Latin alphabet are processed faster. If you submit documents in Arabic, Serbian, Ukrainian, Russian, or Japanese, the process may take more time. Provide translations into English/French for documents in other alphabets.
If the submitted documents are insufficient, additional information or documents may be requested after assessment.
Legal entity (company registration)
To conclude the FTMO Account Agreement and subsequently invoice the payouts by a legal entity (you have to be a director and shareholder of the concerned company), choose the Company option and you will be asked to provide:
Official documents supporting basic information about the legal entity:
A document confirming the legal existence of the company, such as a certificate of incorporation/registration, recent excerpt from a state company registry, certificate of incumbency, certificate of good standing, memorandum/articles of incorporation/association/registration, or other similar documents.
A document enabling the identification of all the Ultimate Beneficial Owners (persons with more than 25% share) of a company, such as a shareholder registry, statement of information, recent excerpt from a state company registry, certificate of incumbency, memorandum/articles of incorporation/association/registration, trust agreement, or other similar documents. Please note that bank statements are not accepted as confirmation of Ultimate Beneficial Owners’ status.
Proof of address, such as bank statement, invoice, account statement, lease agreement, utility bill, extract from a state registry/another equal document from a state registry, certificate of incumbency, or other similar corporate documents.
The provided documents cannot be dated more than 12 months before the date of submission and their combination must provide evidence to verify:
- The company’s name
- The company’s registration number
- The legal form (type) of the company
- The registered address of the company
- The date of incorporation
If we find the documents insufficient, you may be asked to provide additional information/documents after the provided documents are assessed.
In case the legal entity has several corporate layers (i.e. intermediary holding companies), the relevant documents confirming the company’s legal existence should be provided in respect of each company.
Information about persons acting on behalf of the company in relation to the business relationship with FTMO (FTMO Traders).
Valid ID document showing nationality – passport or ID document. In case your ID document is solely in one of the following languages, please use an international passport with a Latin alphabet transcription of information – Amharic, Arabic, Armenian, Bengali, Burmese, Dari, Dhivehi, Farsi, Georgian, Hindi, Khmer (Cambodian), Kinyarwanda, Lao, Mongolian, Nepali, Sinhalese, Urdu. Note that we don’t accept driving licences, residence permits or other documents that don’t display nationality.
Authorisation to act on behalf of the company (no need to upload the authorization in case you are the director of the company or any other official with executive powers recorded in the respective state registry).
Note that we cannot sign a contract with nonprofit organizations or Trusts, just as with companies that are owned or co-owned by nonprofit organizations or Trusts.