- Who is the operator of the Website and whom to contact?
- What technologies do we use and what are cookies?
- How to set up cookies in the web browser?
- What cookies do we use on the Website?
- What are your rights and how can you exercise them?
1. WHO IS THE OPERATOR OF THE WEBSITE AND WHOM TO CONTACT?
The operator of the Website is FTMO s.r.o., with its registered office at Purkynova 2121/3, 110 00, Prague 1, Czech Republic, Business ID: 03136752, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 227963 (hereinafter referred to as “we”, “our”, “our Company”, or “Controller”). If you have any questions relating to the processing of your personal data, including cookies in connection with the operation of the Website, and to exercise your rights, you can contact us at [email protected]
We and some third parties process personal data using cookies and other technologies on the Website.
2. WHAT TECHNOLOGIES DO WE USE AND WHAT ARE COOKIES?
Cookies are small files that are stored on your device and that help us collect information about your activities. In particular, cookies allow us to remember your settings, preferences, and your access data, provide targeted content and marketing communications, and analyse the operation of the Website. Cookies may come from us or from third parties whose services we use.
In addition to cookies, we may also process your IP address, which is a unique number assigned to a computer or other device communicating via the internet protocol, and analytical scripts, which are small pieces of a computer code through which users and their behaviour on websites can be tracked.
4. HOW TO SET UP COOKIES IN THE WEB BROWSER?
You can set up the storage of cookies on your device in your web browser. You can set up your browser to accept all cookies, reject them, or indicate when a cookie is being sent, at any time. For more information and options, see the operating system settings of your device.
Most browsers automatically accept cookies by default. You can get more information about setting up cookies for the most common browsers here:
You can also delete cookies from your device’s memory at any time. For more information, access your browser or operating system.
5. WHAT COOKIES DO WE USE ON THE WEBSITE?
We use the following types of cookies on the Website:
Essential cookies help our website to operate correctly and to respond to your requests. Without them the website would not work at all or as desired. Cookies in this category also helps us maintain security of our services. They are always active.
List of essential cookies
|__cf_bm||30 minutes||This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.|
|_GRECAPTCHA||5 months 27 days||This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.|
|ASP.NET_SessionId||session||Issued by Microsoft's ASP.NET Application, this cookie stores session data during a user's website visit.|
|AUTH_SESSION_ID||session||No description available.|
|AUTH_SESSION_ID_LEGACY||session||No description available.|
|FTMO_DUAL_MODE_VERSION||2 months||No description|
|KC_RESTART||session||No description available.|
|LaSID||session||This cookie is set by the provider LiveAgent. This is a session cookie used for visitor session identifier.|
|LaVisitorNew||1 day||This cookie is set by the provider LiveAgent. This cookie is used for identifying if this is a new or returning visitor, automatic invitations may display depending on this attribute.|
|PHPSESSID||session||This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.|
|VISITOR_INFO1_LIVE||5 months 27 days||A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.|
|wp-wpml_current_language||session||No description available.|
These cookies help us analyze how our website is utilized, which functionalities are the most used and where we can still improve. These cookies are optional, however, without them we will not be able to continue to improve your website experience.
List of analytical cookies
|_clck||1 year||No description|
|_clsk||1 day||No description|
|_ga||2 years||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|_ga_QNHG9RT9Q8||2 years||This cookie is installed by Google Analytics.|
|_gat_UA-43366756-3||1 minute||A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.|
|_gat_UA-43366756-5||1 minute||A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.|
|_gid||1 day||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.|
|_hjAbsoluteSessionInProgress||30 minutes||Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.|
|_hjFirstSeen||30 minutes||Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.|
|_hjIncludedInPageviewSample||2 minutes||Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.|
|_hjIncludedInSessionSample||2 minutes||Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.|
|_hjSession_2488542||30 minutes||No description|
|_hjSessionUser_2488542||1 year||No description|
|CONSENT||2 years||YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.|
|SM||session||No description available.|
|YSC||session||YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.|
Marketing cookies are used by us and our partners to personalize the ads which may be displayed to you on websites or social media. We will not use these cookies without your consent, but without it, the advertisement you see will not be tailored to you. More information
List of marketing cookies
|_fbp||3 months||This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.|
|_gcl_au||3 months||Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.|
|_rdt_uuid||3 months||No description available.|
|_tt_enable_cookie||1 year 24 days||No description|
|_ttp||1 year 24 days||No description|
|_uetsid||never||Bing Ads sets this cookie to engage with a user that has previously visited the website.|
|_uetvid||never||Bing Ads sets this cookie to engage with a user that has previously visited the website.|
|ANONCHK||10 minutes||The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.|
|CLID||1 year||No description|
|fr||3 months||Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.|
|IDE||1 year 24 days||Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.|
|muc_ads||2 years||No description|
|MUID||1 year 24 days||Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.|
|personalization_id||2 years||Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.|
|sb||2 years||This cookie is used by Facebook to control its functionalities, collect language settings and share pages.|
|SRM_B||1 year 24 days||Used by Microsoft Advertising as a unique ID for visitors.|
|test_cookie||15 minutes||The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.|
|yt-remote-connected-devices||never||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt-remote-device-id||never||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt.innertube::nextId||never||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
|yt.innertube::requests||never||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
6. What are your rights and how can you exercise them?
You can withdraw your consent to the processing of certain cookies by deleting them in the settings of your web browser. You can exercise other rights specified below by sending a request to [email protected]
In connection with the processing of personal data, including cookies, you have the following rights:
- Right of access to personal data
You can ask us at any time to send you a confirmation as to whether or not your personal data are being processed. If we process your data, we will provide you with further details on the processing. If you request it, we will also provide you with a copy of the personal data processed. Please note that the first copy is free of charge, but any following copy will be provided for a small fee.
- Right to rectification of personal data
If we process your personal data inaccurately, you can notify us of this fact, and we will rectify the inaccurate personal data without undue delay. If you register on the Website, you will be able to rectify and amend your personal data yourself by editing your user account.
- Right to erasure of personal data (“right to be forgotten”)
You have the right to obtain from us the erasure of personal data concerning you without undue delay in the following cases:
- If the data are no longer necessary in relation to the purposes for which we have collected or otherwise processed them;
- If you withdraw your consent to their processing and, at the same time, there will be no other legal ground for their processing (this only applies in the cases where we process personal data on the basis of your consent);
- If you object and there are no overriding legitimate grounds for the processing, or if you object to the processing for direct marketing purposes; or
- If your personal data are processed unlawfully.
We will not be able to act on the request for the erasure of personal data if their processing is necessary for exercising the right of freedom of expression and information, for compliance with any of our legal obligations, for the performance of a task carried out in the public interest, for the establishment, exercise, or defence of our legal claims, or for other reasons provided for by law.
- Right to restriction of processing
In cases stated in article 18 of the GDRP, you have the right to obtain from us restriction of processing of your personal data for a certain period.
- Right to data portability and to the provision of data in a machine-readable format
In the case of automated processing based on your consent or performance of the contract, you have the right to receive the data in a structured, commonly used and machine-readable format and to have them transmitted by us to another personal data controller.
- Right to object
If we process personal data on the basis of our legitimate interest, you have the right to object to such processing. If you file such an objection, we will not be able to process your personal data unless we demonstrate compelling legitimate grounds for the processing, which override your interests or rights and freedoms, or for the establishment, exercise or defence of our legal claims.
In case we process your personal data for marketing purposes about our products and services, we will terminate the processing without undue delay upon receipt of the objection. In such a case, we will no longer be able to send you offers of our products and services.
- Right to withdraw consent
If processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on the consent given before its withdrawal.
- Right not to be the subject of automated decision-making
Except where processing is necessary for entering into, or performance of, a contract, where this is permitted by applicable law, or based on your express consent, you have the right not to be the subject of any decision which is based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you to a significant extent.
- Right to lodge a complaint with the supervisory authority
If you believe that we are processing your data in violation of the relevant legal regulations, you can lodge a complaint with the relevant supervisory authority. Based on our registered office, our relevant supervisory authority is The Office for Personal Data Protection with its address at Pplk. Sochora 27, Prague 7, postcode 170 00, Czech Republic, or email [email protected]. More information about the Office can be found on the following website: https://www.uoou.cz/en/.