Frequently Asked Questions
What are the account specifications?
The account specification can be seen directly in the trading platform. To view the instrument specification in MetaTrader, open your Market Watch (Ctrl+M), right-click on the concerned instrument, and choose ‘specification’.
Please familiarise yourself with the offer and conditions of each instrument you trade.
Platform server time: MetaTrader 4, MetaTrader 5 = GMT+2 +DST. cTrader = customised (as per trader’s settings).
The leverage we offer is up to 1:100 and cannot be increased. The leverage can be lowered upon request. The Swing account type has leverage set as up to 1:30. As at all stages you trade with fictitious capital only, the leverage is applied to this fictitious capital only.
Symbol specifications and trading hours can be viewed on the Symbols site, while planned platform maintenance and other important trading updates can be viewed on the Trading Updates site.