Starting to trade? Read the tutorial on how to log in to our platforms!

For those of you who are inexperienced with trading on our platforms, here is a tutorial on how to log in to each platform, including the most common issues you may encounter in the process. We will also try to help you with some of the problems that may arise in exceptional cases.

Strong and stable connection

In order to log into the platform without any problems, you need a strong and stable internet connection. If your connection is too slow or unstable, you may not be able to log in.

Beware of third-party solutions

Sometimes some third-party security solutions such as VPNs, firewalls, or antivirus applications can be behind the inability to connect. You need to have the parameters set for these applications so that they do not interfere with the login process to the trading platform.

The right platform

Before you start trading, make sure you have the right platform installed. In the Credentials window, which you can find in your Accounts Overview, and which can also be accessed from the email you receive after setting up a new account, you will also have the platform for which the login details apply.

Whenever FTMO creates a new account for you (FTMO Challenge, Verification, or FTMO Account), new credentials will appear in the Account Overview. The same will then arrive in your email inbox. When logging in to accounts on the MetaTrader4, MetaTrader5 and DXtrade platforms, you must always re-enter these new login credentials according to these instructions.

For accounts on the cTrader platform, clients can now log in to all their accounts on the platforms using one cTrader ID and one password.

MetaTrader4 desktop

We will start with the most widely used platform, which is MetTrader4. You can log in to your new account in several ways.

After downloading the new installation of the platform from the FTMO website and installing it, you will see the platform window, in which you will see two windows on the left side called Market Watch and Navigator, at the bottom you will see the Terminal window and in the main window you will see four charts and in the middle of them the "Open an Account" window.

If you don't see this window when you first open the platform, you can access it through the main panel by clicking File - Open an Account.

The last option can be found in the Navigator window by right-clicking on the Accounts - Open an Account tab.

In this window, you should have all servers available on which you can trade with FTMO. When you see all the servers that FTMO offers for MT4 in this window, select the one that has been assigned to you with your login credentials and click Next.

If your server doesn't show up on the first try, click on the line under available servers, type FTMO and click Scan. All servers that FTMO currently allows you to trade on should appear. If your server doesn't appear or you can't connect to it, try again (or even more attempts until the correct server appears in the list).

In the next window, click on Existing trade account. The Login and Password boxes will appear. Fill in the login details from your Client Area (Account Overview - Credentials).

Be careful not to use the Read-only password, since this does not allow you to execute or manage trades. We recommend using the Copy option in the Login Credentials window and pasting the details using the ctrl+v keyboard shortcut to avoid errors or confusion with some letters. Once completed, click Finish.

What should I do if I don't see the FTMO Server that was assigned to me?

If you don't see the server in the window, you will have to add it manually. Click on the line under available servers, type FTMO and click Scan. All servers that FTMO currently allows its clients and FTMO Traders to trade on should appear. If your server doesn't appear on the first try, try again (or more tries until the correct server appears in the list).

What should I do if I already have MT4 from another broker?

If you are using a MetaTrader4 platform downloaded from another broker or prop trading firm, you may not be able to find the FTMO servers as the platform downloaded is only for opening/logging into an account with that broker/prop firm. However, in some cases this is possible. You will follow the same procedure as when you open a new account and you will be taken to a window that searches for servers. Click on the line under available servers, type in FTMO and click the Scan button.

All the servers on which FTMO currently allows its clients and FTMO Traders to trade should appear. If your server doesn't appear on the first try, try again (or even more tries until the correct server appears in the list). When your servers appear, click Next and you will be taken to the login window.

The second solution is to download and install the MT4 platform from FTMO. However, when installing, you must select a different folder to install MT4 from FTMO (instead of the default folder C:\Program Files (x86)\Metatrader 4, you can choose C:\Program Files (x86)\Metatrader 4 FTMO, or C:\Program Files (x86)\Metatrader 4 2, etc.). To create this folder, click on Settings instead of the Next button in the first window that appears during installation.

In this case, you will be able to open multiple MT4 terminals at the same time and trade on both your FTMO Account and another firm's account (alternatively, you can trade on your FTMO Account while trying out a new strategy on your FTMO Free Trial account). However, this may have an impact on your PC performance. Especially, if you are using any advanced indicators etc. within MT4.

Logging into another account

If you are already trading on the MT4 platform and want to log into another account, you again have several options to do so. The first option is via the main panel by clicking on File - Login to Trade Account.

The second option can be found in the Navigator window by right-clicking on the Accounts tab - Login to Trade Account.

The last option is to click on Connection Status at the bottom right of the app window, where you can see your data transfer speed, and click Login in the pop-up window.

In all cases, you will be taken straight to the login window where you again fill in your login details including the server’s name and then click on the Login button.

MetaTrader4 Web Trader

FTMO also offers its clients the possibility to trade via a web-based platform. While this has limited capabilities, this solution may suit those clients who, for whatever reason, do not wish to install a desktop platform on their PC. We recommend using the desktop platform as the web-trader does not store history.

The easiest way to log into the MetaTrader 4 Web Trader is to open the Credentials window in the Account Overview.

In this window, at the very bottom, there is a Web box where you click the Open button. Another way to do this is to open https://mt4.ftmo.com/. In both cases, you will see a window “Connect to an Account”.

In the Login and Password fields, fill in your login data, which you can find in the Credentials window. Be careful not to use the Read-only password, since this does not allow you to execute or manage trades. We recommend using the Copy option in the Credentials window and pasting the data using the ctrl+v keyboard shortcut to avoid errors or confusion of some letters. In the Server drop-down menu, find your server and click OK. When the chart window opens, you can trade.

You can use the same procedure if you use the web platform directly from Metaquotes at https://metatraderweb.app/trade. The only difference is, you will have to manually enter FTMO in the Server field to get the servers from FTMO to appear.

MetaTrader4 Mobile Version

MetaTrader also offers its traders the ability to trade on their mobile devices, both on Android and Apple phones.

MetaTrader4 for Android

After installing MT4 on your Android phone, you are automatically set up with a Demo account from MetaQuotes. We will not be logging into this. When you open the app, you will see the Quotes window, where you click on the menu in the top left corner.

An account management window will appear, and you can click Manage Accounts.

In the next window, you'll see the pre-installed demo account mentioned above and you need to click on the plus sign in the top right.

In the next window, you need to click on ''Login to an existing account''.

In the next window, you need to type FTMO in the box.

All the servers you can trade on at FTMO will appear. You will select the correct server that you were given along with your login details.

If your server doesn't appear on the first try, try again (or more tries until the correct server appears in the list).

You will be taken to a window where you fill in your login credentials (Login and Password), which you can find in your Accounts Overview. We recommend using the Copy option in the Login Credentials window and pasting the information via the Paste option.

Once you have filled in your details, click on Sign In.

A screen will appear with your accounts. It will also have your new account on it, which you will manage via the bottom menu.

MetaTrader4 for Apple

When you open the app on your phone, click Login to an existing account.

In the next window, type FTMO in the Servers field.

You will see all the servers available to you at FTMO and select the server that you were given with your login credentials.

If your server doesn't show up on the first try, try again (or more tries until the correct server appears in the list).

This will take you to the Login screen where you will fill in your login details. We recommend using the Copy option in the Login Credentials window and pasting your details using the Paste option. Then click on Sign In on the top right and you are ready to trade.

MetaTrader5 desktop

The MetaTrader5 platform is a newer version of MetaTrader4 with several interesting improvements. You can log in to your new account in several ways.

After downloading the new installation of the platform from the FTMO website and installing it, you will see the platform window, in which you will see two windows on the left side called Market Watch and Navigator. At the bottom, you will see the Toolbox window and in the main window you will have four charts and in the middle of them the "Open an account" window.

If you don't see this window when you first open the platform, you can access it via the main panel by clicking File - Open an Account.

Another option can be found in the Navigator window by right-clicking on the Accounts tab - Open an Account.

In these two cases, you will first be presented with the List of Companies window, where FTMO is the default company. Here, just click on the Next window and this will take you to the Open an Account window with your login details.

In the “Open an Account” window, you will have a preset option to Connect to an existing trade account. There you have the Login and Password fields. You will fill in the login details from your Client Area (Account Overview - Login Credentials).

Be careful not to use the Read-Only password, which does not allow you to execute or manage trades. We recommend using the Copy option in the Login Credentials window and pasting the credentials using the ctrl+v keyboard shortcut to avoid errors or confusion with some letters. Once completed, click Finish.

What should I do if I don't see the FTMO Server that was assigned to me?

If you do not see the server in the window, you will need to add it manually. Once the Open an Account window opens, you must click the Back button.

The “List of companies” window will appear, and you should also see FTMO S.R.O. If you don't see our company name, just type FTMO in the top line and click on the Find your company button. Once you see a new line with the name FTMO, click Next.

All servers, on which FTMO currently allows its clients and FTMO Traders to trade should appear. If your server doesn't appear on the first try, try again (or more tries until the correct server appears in the list). Then continue as you would with a normal login.

What should I do if I already have MT5 from another broker?

If you are using a MetaTrader5 platform downloaded from another broker or prop trading firm, you may not be able to find the FTMO servers, as the platform downloaded is only for opening/logging into an account with that broker/prop firm. However, in some cases this is possible.

You will follow the same procedure as when opening a new account and you will be taken to a window with a list of companies. In the top row above the names of other brokers, type FTMO and click on the Find your company button. After a new row appears, with the name FTMO, click Next.

Another solution is to download and install FTMO's MT5 platform. However, you must select a different folder to install FTMO's MT5 in (instead of the default folder C:\Program Files\Metatrader 5, you can choose C:\Program Files\Metatrader 5 FTMO, or C:\Program Files\Metatrader 5 2, etc.). To create this folder, click on Settings instead of the Next button in the first window that appears during installation.

In this case, you will be able to open multiple MT5 terminals at the same time and trade on an FTMO Account and another firm's account at the same time (alternatively, you can trade on an FTMO Account while trying out a new strategy on an FTMO Free Trial account). However, this may have an impact on your PC performance. Especially, if you are using any advanced indicators etc. within MT5.

The final solution is to download the MT5 platform directly from the MetaQuotes website. Once installed, you will be able to open accounts with any broker/prop trading firm. This will allow you to switch between accounts with multiple companies within one window. However, you have to follow the same installation procedure as in the previous case and select a different folder.

However, unlike the platform directly from the FTMO website, you will not have FTMO Servers available immediately after installation but will have to add them manually.

You'll need to do this in the "List of companies" window in the same way as when you open an account in the FTMO platform. In it, MetaQuotes is the default company, and you just need to type the name of the FTMO company in the top line and click on the Find your company button. After a new row appears with the name FTMO, click Next.

This will take you to the “Create an account” window, where you fill in your details and click Finish.