Starting to trade? Read the tutorial on how to log in to our platforms!
For those of you who are new to trading on our platform, here is a tutorial on how to log in, including the most common issues you may encounter in the process. To log in successfully, please follow the instructions precisely.
Table of Contents
MetaTrader 5
Your login credentials, link to download the platform, and a link to open its web version can be found in your Client Area, in the Credentials section within Account MetriX.
Common issues:
- Using a read-only password if you want to trade. Trading-related actions require the master password. If you are logged in with a read-only password, log out and log in again with the master password. Both passwords are visible in the Credentials section.
- Using an incorrect server. Please ensure that you use the correct FTMO server. The server must be exactly the same as in your Credentials section.
Desktop
If you are logging in to your first account, a pop-up window may appear after you open the desktop app. Close it and continue with step 2.
- Open the MetaTrader 5 application
- Click File in the top left corner
- Click Open an Account
- Type FTMO into the search bar, then click Find your company
- Choose FTMO Global Markets Ltd and continue to the next page
- Choose Connect with an existing trade account
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Server (do not type the server, but choose it from available options)
- Finish the login process
Mobile (iOS)
If you are logging in to your first account, a pop-up window will appear after you open the mobile app. Close it and continue with step 4.
- Open the MetaTrader 5 application
- Click Settings in the bottom right corner
- Click New Account
- Type FTMO into a search bar and choose FTMO Global Markets Ltd
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Server
- Finish the login process
Mobile (Android)
If you are logging in to your first account, a pop-up window will appear after you open the mobile app. Close it and continue with step 5.
- Open the MetaTrader 5 application
- Click the Menu in the top left corner
- Click Get Started / Manage accounts button
- Click the Plus button
- Type FTMO into a search bar and choose FTMO Global Markets Ltd
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Server
- Finish the login process
Web
- Open the web MetaTrader 5 using the link button in the Credentials section of the specific account
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- The server is already chosen automatically based on the Credentials section
- Finish the login process
MetaTrader 4
Your login credentials, link to download the platform, and a link to open its web version can be found in your Client Area, in the Credentials section within Account MetriX.
Common issues:
- Using a read-only password if you want to trade. Trading-related actions require the master password. If you are logged in with a read-only password, log out and log in again with the master password. Both passwords are visible in the Credentials section.
- Using an incorrect server. Please ensure that you use the correct FTMO server. The server must be exactly the same as in your Credentials section.
Desktop
If you are logging in to your first account, a pop-up window may appear after you open the desktop app. Close it and continue with step 2.
- Open the MetaTrader 4 application
- Click File in the top left corner
- Click Open an Account
- Click the “Plus” button and type FTMO into the search bar, then click Scan
- Choose the correct server according to your Credentials section
- Choose Existing trade account
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Finish the login process
Mobile (iOS)
If you are logging in to your first account, a pop-up window will appear after you open the mobile app. Close it and continue with step 3.
- Open the MetaTrader 4 application
- Click Settings in the bottom right corner
- Click New Account
- Choose Login to an existing account
- Type FTMO into a search bar and choose the correct server according to the Credentials section in the Client Area
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Finish the login process
Mobile (Android)
If you are logging in to your first account, a pop-up window will appear after you open the mobile app. Close it and continue with step 5.
- Open the MetaTrader 4 application
- Click the Menu in the top left corner
- Click Get Started / Manage account button
- Click the Plus button
- Choose Login to an existing account
- Type FTMO into a search bar and choose the correct server according to the Credentials section in the Client Area
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Finish the login process
Web
- Open the web MetaTrader 4
- Log in with the information provided in your Credentials section:
- Login number
- Password
- Master password to trade
- Read-only password to only visit the platform
- Server
- Finish the login process
cTrader
Your login credentials, link to download the platform, and a link to open its web version can be found in your Client Area, in the Credentials section within Account MetriX.
When using a cTrader, you do not log in with each trading account individually. You log in with your own cTrader registration, and we only connect our simulated trading accounts to your own cTrader registration.
If you have never used cTrader before, you will receive an email to create the password for your own cTrader registration once you receive a trading account on cTrader from FTMO. If you forget your password, please use the “Forgot password?” option on the cTrader login page.
Desktop
- Open the cTrader application
- Click Log in in the upper-right corner
- Log in with your:
- E-mail address (the same one as in the Credentials section)
- Your own password
If you have multiple trading accounts with your cTrader registration, you can switch between them in the upper-right corner of the platform.
Mobile
- Open the cTrader application
- Log in with your:
- E-mail address (the same one as in the Credentials section)
- Your own password
If you have multiple trading accounts with your cTrader registration, you can switch between them in the menu, which you can access by clicking the logo in the upper-left corner.
Web
- Open the web cTrader
- Click Log in in the upper-right corner
- Log in with your:
- E-mail address (the same one as in the Credentials section)
- Your own password
If you have multiple trading accounts with your cTrader registration, you can switch between them in the upper-right corner of the platform.
This article is for informational purposes only, and some information may not reflect the current service offering or product features. Please always verify the latest terms on the official product pages.
About FTMO
FTMO has developed a two-step evaluation process to find trading talents. Upon successful completion, you may be eligible for an FTMO Rewards Account with a balance of up to $200,000 in simulated funds. How does it work?