AND HOLIDAY SCHEDULE
Released regularly on Thursday afternoon or as needed in case of urgent matters.
Trading Update | 6 Feb 2025
All times hereafter are expressed in the MetaTrader platform time – GMT+2 (CET+1).
Infrastructure Optimization Maintenance:
Larger scale maintenance will be carried out this weekend. Please find the details below:
- MT4 Demo Emergency Drill Routine Testing:
As part of our ongoing quality assurance, we will be running an emergency drill routine on the MT4 Demo server (Free Trial Accounts with login numbers starting with “141” only) on Saturday, 8 Feb 2025, between 08:00 and 10:00. During this period, the platform will be operational, however, there will be short disruptions in server connectivity and trading. Please ensure you are aware of the process and adjust your strategy accordingly. - Weekend Maintenance – cTrader Platform:
The cTrader platform will undergo longer maintenance on Saturday, 8 Feb 2025, between 08:00 and 23:00. Trading will be disabled during this time, and the platform may be temporarily unavailable. - Trading Platforms & Supporting Systems Maintenance:
On Saturday, 8 Feb 2025, between 10:00 and 15:00, our IT teams will perform large-scale infrastructure optimization of our databases and supporting systems, which will cause disruptions to some parts of our services.- Trading will be disabled on all Trading Platforms (MT4, MT5, cTrader and DXtrade)
- Client Area will be inaccessible or experience disruptions – services such as Account MetriX, KYC, payouts, billing, new order purchases and others will also be temporarily unavailable.
- Automated email communication will also have disruptions.
- Our web pages will be operational. However, some components (such as the symbol specification page) may experience disruptions.
- Our chat and email support will be available during this time, but due to the disruption of our systems, their ability to assist with account/order-specific queries will be limited. We expect a high number of chat requests due to the disruptions, so we kindly ask you for patience during this time. Ideally, check back after 15:00 and contact us past this time if you need anything. Thank you.
USDILS Decimal Precision Change:
Please be informed that starting Monday, 10 Feb 2025, we will update the decimal precision for USDILS pricing on our platforms from 4 to 5 decimal places. There is no requirement to close positions or orders during this process.
The implication of this change:
More Precise Pricing: The additional decimal place will allow for greater accuracy in price quoting and trading.
Trading Impact (EAs only): This change may affect spread values, pip values, and risk management calculations. Please ensure your trading strategies and automated systems are updated accordingly.
Overnight rollover swaps are subject to regular changes and adjustments, reflecting, among other things, interest rate differentials and dividend adjustments. If you are holding positions overnight, please be reminded that it is your responsibility to check these swaps in the contract specification for each symbol, and to adjust (if needed) and manage your positions accordingly. FTMO is not responsible for trading results affected by swap changes or adjustments.
The situation in Ukraine - geopolitical development, sanctions, and markets
Due to the war in Ukraine, traders can experience increased uncertainty in the markets, accompanied by increased volatility on many assets, along with the possibility of price spikes, whipsaws, flash crashes, spread widening and liquidity supply issues. Traders are advised to pay extra caution while trading during these times. Risk management and capital preservation should be the key focus of every trader, just as being aware and adaptive to the market conditions that might be unpredictable or risky.
Unfortunately, at this time, we are not allowed to process payments to regions of Crimea, Sevastopol, Donetsk, Kherson, Luhansk, and Zaporizhzhia in Ukraine and our clients from there, as per the latest sanctions imposed in connection with the war in Ukraine. There are also sanctions targeting some Russian banks and high-profile individuals. We are not allowed to process any payouts to clients and banks on the sanction list. Payouts to our clients from/in the subject locations, or being subject to the sanctions list, will be possible once the imposed sanctions are lifted. Crypto payouts are included in the restrictions.
