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Frequently Asked Questions
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New with FTMO
Evaluation Process
Rules
What are the Trading Objectives?
Can I trade news?
Can I trade on weekend?
Do I have to close my positions overnight or before the weekend?
Do you have any consistency rules?
Can I travel or use VPN/VPS?
How many accounts can I have?
Which instruments can I trade and what strategies am I allowed to use?
What is 'Trading according to a real market?'
FTMO Account
Orders & Billing
Platforms
How do I log in to MT4?
How do I log in to MT5?
How do I log in to cTrader?
Can I modify my platform or account type?
What are the account specifications?
Which platforms can I use for trading?
How does the FTMO technical infrastructure work?
FTMO Swing account type
Is the Swing account type available for FTMO Challenge: 1-Step?
Applications & other Services
Premium Programme
How do I qualify for the Prime Status?
What are the benefits of Prime Status?
How do I qualify for the Supreme Status?
What are the benefits of the Supreme Status?
Once I'm in the Premium Programme, do I keep it permanently?
Is the Premium Programme compatible with the Scaling Plan?
Are there any specific account sizes required in order to apply for Prime Status?
Is there anything that would disqualify me from joining the Premium Programme?
Affiliate Programme
How does the FTMO Affiliate Programme work?
What is the application and approval process?
How do I earn commissions as an affiliate?
How does the affiliate levels system work?
How does the commission approval process work?
What are the requirements for an affiliate payout?
What are the key promotional rules I must follow?
How do the FTMO and FTMO US Affiliate Programmes differ?
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Still have questions?
Our dedicated in-house customer support team is available 24/7, providing assistance in 20 languages. We ensure fast and reliable support to help you whenever you need it.
E-mail
[email protected]
Phone
+420 910 920 310
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