AND HOLIDAY SCHEDULE
Released regularly on Thursday afternoon or as needed in case of urgent matters.
Trading Update | 30 Jan 2025
All times hereafter are expressed in the MetaTrader platform time – GMT+2 (CET+1).
Weekend Maintenance:
Maintenance will be carried out on all trading platforms (MT4, MT5, cTrader, and DXtrade) on Saturday, 1 Feb 2025, between 08:00 and 15:00. During this time, trading will be disabled.
Additionally, on Saturday, 1 Feb 2025, between 11:00 and 15:00, our IT teams will perform infrastructure optimization of our backend email systems, which will result in a temporary outage of some of the automated emails and notifications. It is expected that from approximately 11:00, the services listed below will experience an approximately 3-hour-long outage, after which all of this communication will be sent out in short order.
- Emails confirming the creation of a new order
- Emails containing login credentials (new login credentials will appear in Client Area as usual)
- Account stage completion/failure emails and others
- All Client Area notifications
Please be aware of these scheduled delays when creating new orders or expecting emails from us. The backlog should be resolved by 15:00. Our support team is expected to get busier than usual, but won’t be able to expedite the communication in individual cases, so we kindly ask you for patience during those few hours rather than contacting us directly straight away.
Previously today, this post was announcing larger work to be done on Saturday. However, plans have been changed as the changes will be implemented in multiple phases. Thank you for your understanding.
Lunar New Year:
Due to the Lunar New Year festival, the HK50.cash symbol has changes to its trading sessions. The changes are specified below:
- Wednesday, 29 Jan 2025: HK50.cash is closed all day
- Thursday, 30 Jan 2025: HK50.cash is closed all day
- Friday, 31 Jan 2025: HK50.cash is closed all day
Overnight rollover swaps are subject to regular changes and adjustments, reflecting, among other things, interest rate differentials and dividend adjustments. If you are holding positions overnight, please be reminded that it is your responsibility to check these swaps in the contract specification for each symbol, and to adjust (if needed) and manage your positions accordingly. FTMO is not responsible for trading results affected by swap changes or adjustments.
The situation in Ukraine - geopolitical development, sanctions, and markets
Due to the war in Ukraine, traders can experience increased uncertainty in the markets, accompanied by increased volatility on many assets, along with the possibility of price spikes, whipsaws, flash crashes, spread widening and liquidity supply issues. Traders are advised to pay extra caution while trading during these times. Risk management and capital preservation should be the key focus of every trader, just as being aware and adaptive to the market conditions that might be unpredictable or risky.
Unfortunately, at this time, we are not allowed to process payments to regions of Crimea, Sevastopol, Donetsk, Kherson, Luhansk, and Zaporizhzhia in Ukraine and our clients from there, as per the latest sanctions imposed in connection with the war in Ukraine. There are also sanctions targeting some Russian banks and high-profile individuals. We are not allowed to process any payouts to clients and banks on the sanction list. Payouts to our clients from/in the subject locations, or being subject to the sanctions list, will be possible once the imposed sanctions are lifted. Crypto payouts are included in the restrictions.
