AND HOLIDAY SCHEDULE
Released regularly on Thursday afternoon or as needed in case of urgent matters.
Trading Update | 11 Sep 2025
All times hereafter are expressed in the MetaTrader platform time – GMT+3.
Weekend Maintenance
Please be advised that maintenance will be performed on the following dates and trading platforms:
- All trading platforms (MT4, MT5, cTrader, and DXtrade) will be unavailable on Saturday, 13 Sep 2025, between 10:30 and 12:00.
- Additionally, MT4, MT5 trading platforms’ Free Trial servers (FTMO–Demo, FTMO–Demo 2) and the DXtrade platform will be unavailable on Sunday, 14 Sep 2025, between 12:00 and 23:59.
During this maintenance window, trading on the specified platforms may be disabled, and access may be fully restricted.
IT Maintenance
On Saturday, 13 Sep 2025, between 10:30 and 12:00, our IT teams will perform infrastructure optimisation for supporting systems, which will cause disruptions to some parts of our services.
- Client Area will be inaccessible or experience disruptions – services such as Account MetriX, KYC, payouts, billing, new order purchases, and others will also be temporarily unavailable.
- Automatic email communication might pick up delays during the maintenance time, but all emails will be sent once the maintenance is completed.
- Our web pages will be operational.
- Our chat and email support will be available during this time, but due to the disruption of our systems, their ability to assist with account/order-specific queries will be limited. We kindly ask you for patience during this time.
Lowering spreads and introducing Volume Bands
At FTMO, we believe the best way to prepare traders for success is by providing conditions that are transparent, fair, and as close to real markets as possible. That’s why we are introducing changes to our execution model, including lower spreads and the introduction of volume bands, ensuring that everyone knows the exact entry price in advance.
The changes mentioned below will take effect on all Free Trial accounts (MT5, MT4, DXtrade) starting with the market open on Monday, 15 Sep 2025.
How Volume Bands work
Volume Bands are simple fixed tiers based on trade size. Each trade is executed at a single price that depends on its size. The tiers are defined using liquidity data from our providers and are visible on all platforms, so you will always know what to expect.
Let’s take EUR/USD as an example. Assuming a bid market price of 1.17287 at the time of your trade, an illustrative example of the bands is shown below:
| Band | Order Size (lots) | Price (Bid / Ask) | ||
| 1 | [0,1) | 1.17287 / 1.17287 | ||
| 2 | [1,15) | 1.17285 / 1.17289 | ||
| 3 | [15,30) | 1.17283 / 1.17291 | ||
| 4 | [30,50) | 1.17281 / 1.17293 |
Here’s how this plays out in practice:
- Buy 0.8 lot → filled at the ask price of 1.17287 (Band 1).
- Sell 10 lots → executed at the bid price of 1.17285 (Band 2).
- Buy 22 lots → falls into Band 3 at 1.17291.
- Sell 38 lots → falls into Band 4 at 1.17281.
This step not only increases transparency, but it also allows us to significantly lower spreads, giving you fairer trading conditions, which are staying closer to real market conditions.
Commission Structures Revamp
| Symbol Group | Existing Commission | Introduced Commission |
| Forex | $1.50 per lot per side. | $2.50 per lot per side. |
| Exotics | $1.50 per lot per side. | $2.50 per lot per side. |
| Metals CFD | 0.0005% per volume per side | 0.0007% per volume per side |
| Cash III CFD | 0.0005% per volume per side | 0.0007% per volume per side |
| Commodities* | 0.0005% per volume per side | 0.0007% per volume per side |
* Commodities: NATGAS.cash, HEATOIL.
MKRUSD Symbol Delisting
Due to the rebranding process on the Maker side, the MKRUSD symbol will be delisted from all our platforms. Effective immediately, MKRUSD has been set to close-only, and all positions must be closed by market close on Friday, 12 Sep 2025. Any positions that remain open after market close will be closed by our team at the last available price. Pricing for this symbol will no longer be available after market closure.
Overnight rollover swaps are subject to regular changes and adjustments, reflecting, among other things, interest rate differentials and dividend adjustments. If you are holding positions overnight, please be reminded that it is your responsibility to check these swaps in the contract specification for each symbol, and to adjust (if needed) and manage your positions accordingly. FTMO is not responsible for trading results affected by swap changes or adjustments.
The situation in Ukraine - geopolitical development, sanctions, and markets
Due to the war in Ukraine, traders can experience increased uncertainty in the markets, accompanied by increased volatility on many assets, along with the possibility of price spikes, whipsaws, flash crashes, spread widening and liquidity supply issues. Traders are advised to pay extra caution while trading during these times. Risk management and capital preservation should be the key focus of every trader, just as being aware and adaptive to the market conditions that might be unpredictable or risky.
Unfortunately, at this time, we are not allowed to process payments to regions of Crimea, Sevastopol, Donetsk, Kherson, Luhansk, and Zaporizhzhia in Ukraine and our clients from there, as per the latest sanctions imposed in connection with the war in Ukraine. There are also sanctions targeting some Russian banks and high-profile individuals. We are not allowed to process any payouts to clients and banks on the sanction list. Payouts to our clients from/in the subject locations, or being subject to the sanctions list, will be possible once the imposed sanctions are lifted. Crypto payouts are included in the restrictions.
