AND HOLIDAY SCHEDULE
Released regularly on Thursday afternoon or as needed in case of urgent matters.
Trading Update | 4 Dec 2025
All times hereafter are expressed in MetaTrader platform time — GMT+2.
Weekend Maintenance
We will be performing scheduled maintenance on the following dates:
- All trading platforms (MT5, MT4, and cTrader)
08:00–23:00
- All trading platforms (MT5, MT4, and cTrader):
03:00–05:00 - Note: Maintenance will continue on FTMO Free Trials Servers (MT5 and MT4, FTMO–Demo, FTMO–Demo2, and cTrader Free Trials):
05:00–07:00
IT Maintenance
On Saturday, 6 Dec 2025, between 11:00 and 12:00, our IT teams will perform infrastructure optimisation for supporting systems, which will cause disruptions to some parts of our services.
- Client Area will be inaccessible or experience disruptions, resulting in temporary unavailability of services such as Account MetriX, KYC, payouts, billing, new order purchases, and others.
- Automatic email communication may experience delays during the maintenance period, but all emails will be sent once the maintenance is complete.
- Our web pages will be operational.
- Our chat and email support will be available during this time; however, due to system disruption, their ability to assist with account- or order-specific queries will be limited. We kindly ask you for patience during this time.
During the maintenance window above, trading on the specified platform will be disabled, and access may be fully restricted.
Overnight rollover swaps are subject to regular changes and adjustments, reflecting, among other things, interest rate differentials and dividend adjustments. If you are holding positions overnight, please be reminded that it is your responsibility to check these swaps in the contract specification for each symbol, and to adjust (if needed) and manage your positions accordingly. FTMO is not responsible for trading results affected by swap changes or adjustments.
The situation in Ukraine - geopolitical development, sanctions, and markets
Due to the war in Ukraine, traders can experience increased uncertainty in the markets, accompanied by increased volatility on many assets, along with the possibility of price spikes, whipsaws, flash crashes, spread widening and liquidity supply issues. Traders are advised to pay extra caution while trading during these times. Risk management and capital preservation should be the key focus of every trader, just as being aware and adaptive to the market conditions that might be unpredictable or risky.
Unfortunately, at this time, we are not allowed to process payments to regions of Crimea, Sevastopol, Donetsk, Kherson, Luhansk, and Zaporizhzhia in Ukraine and our clients from there, as per the latest sanctions imposed in connection with the war in Ukraine. There are also sanctions targeting some Russian banks and high-profile individuals. We are not allowed to process any payouts to clients and banks on the sanction list. Payouts to our clients from/in the subject locations, or being subject to the sanctions list, will be possible once the imposed sanctions are lifted. Crypto payouts are included in the restrictions.
