Frequently Asked Questions

What is the legal relationship between an FTMO Trader and FTMO Australia after signing the FTMO Account agreement?

The relationship between an FTMO Trader and FTMO is based on the FTMO Account Agreement that we will sign with you after you pass your FTMO Challenge and Verification as well as the KYC/KYB process. Please note that before signing the FTMO Account Agreement, you will have to read and agree to a Product Disclosure Statement and Financial Services Guide. The FTMO Account Agreement is a legally binding document defining both our and your duties and rights. If you are interested in a sample of the contract, please contact us at [email protected].

What is the process of signing the contract?

Once you meet the Trading Objectives of your Verification and after we review your trading results, the FTMO Identity section will be unlocked in your Client Area.

In the FTMO Identity section, you will be able to save your personal or company details and related documentation and have them verified by our compliance team.

The compliance checks usually take less than 1 business day for personal registrations and up to 3 business days for company registrations.

Once all the information is verified by our compliance team, it will be securely stored in our system, ready to be used in case you wish to start using your FTMO Account(s) or conclude a new FTMO Account Agreement.

Clients must select and complete their identity verification using just one of the three available identity types:

  1. Natural Person (In this case, you would need to undergo the KYC – Know Your Customer – verification process. Inter alia, a valid government-issued ID document showing nationality and proof of address are required)
  2. Entrepreneur (In this case, you would need to undergo the KYB – Know Your Business –  verification process. Inter alia, a valid government-issued ID document showing nationality, a document confirming the registration as an entrepreneur and proof of address are required)
  3. Company (In this case, you would need to undergo the KYB – Know Your Business –  verification process. Inter alia, a valid government-issued ID document showing nationality and proof of address of the representative of the company, a document confirming the legal existence of the company, and proof of address of the company are required)

Once you pass your KYC or KYB check, FTMO Account Agreement will be unlocked for your review and signing in your Client Area – FTMO Traders – Contracts. You will be able to read through the contract and use your FTMO Identity to complete it with just a few clicks.

Note that we cannot sign a contract with nonprofit organizations or Trusts, just as with companies that are owned or co-owned by nonprofit organizations or Trusts.

The Client Area is designed to be intuitive and self-explanatory and to provide most of the necessary information for you, but you can always contact our customer support if you need help or assistance.