AND HOLIDAY SCHEDULE
Released regularly on Thursday afternoon or as needed in case of urgent matters.
Trading Update | 20 Feb 2025
All times hereafter are expressed in the MetaTrader platform time – GMT+2 (CET+1).
Weekend Maintenance:
There is no trading platform maintenance scheduled for the upcoming weekend, 22 and 23 Feb 2025.
However, further to infrastructure upgrades carried out during the past weekends, on Sunday, 23 Feb 2025, between 11:00 and 13:00, our IT teams will perform additional infrastructure optimization of our databases and supporting systems, which will cause disruptions to some parts of our services.
- Trading platforms will be left fully enabled. Please make sure to monitor your results and possible losses closely in your trading platform and make sure you stay in adherence with the Trading Objectives, especially with respect to Max Daily Loss.
- Client Area will be inaccessible or experience disruptions – services such as Account MetriX, KYC, payouts, billing, new order purchases and others will also be temporarily unavailable.
- Our web pages (www.ftmo.com) will experience a brief outage starting from approximately 11:00 and lasting for up to 30 minutes.
- Automated email communication may become delayed during this time.
- Our email support will be available during this time, but due to the disruption of our systems, their ability to assist with account/order-specific queries will be limited. Chat support will be generally available, but during the times of website and Client Area outages, the chat service will be temporarily unavailable too. We expect a high number of chat requests due to the disruptions, so we kindly ask you for patience during this time. Ideally, check back after 13:00 and contact us past this time if you need anything. Thank you.
Daylight Saving Time Change in the USA on 9th March:
On Sunday, 9 Mar 2025, the USA will transition to Daylight Saving Time (DST).
Due to this DST time change, the trading hours for European stocks (Equities II) and the Spanish index (SPN35.cash) will be shifted one hour forward on the MT4 and MT5 platforms.
For example, AIRF will have new trading hours of 11:05–19:30, instead of the current 10:05–18:30. This change will take effect from 10 Mar 2025 onward and will revert back on 30 Mar 2025, when Europe changes its time to DST.
Affected Instruments:
- AIRF
- ALVG
- BAYGn
- DBKGn
- IBE
- LVMH
- VOWG_p
- SPN35.cash
On cTrader and DXtrade platforms, trading hours are displayed according to the user’s chosen timezone setting.
Important Notice on Max Daily Loss Reset
Please be aware that Max Daily Loss is monitored based on Prague’s time, and the daily drawdown resets at midnight. Starting 9 Mar 2025, the offset between Prague time (CET) and MetaTrader time (GMT+3) will be 2 hours. Please consider this to avoid any accidental breach of Max Daily Loss due to this time difference.
If you are unsure when exactly the Max Daily Loss resets, you can check your Account MetriX by hovering your mouse cursor over Today’s Permitted Loss, where a tooltip with a countdown to the reset will be displayed. Alternatively, you can contact us via live chat for further assistance.
Overnight rollover swaps are subject to regular changes and adjustments, reflecting, among other things, interest rate differentials and dividend adjustments. If you are holding positions overnight, please be reminded that it is your responsibility to check these swaps in the contract specification for each symbol, and to adjust (if needed) and manage your positions accordingly. FTMO is not responsible for trading results affected by swap changes or adjustments.
The situation in Ukraine - geopolitical development, sanctions, and markets
Due to the war in Ukraine, traders can experience increased uncertainty in the markets, accompanied by increased volatility on many assets, along with the possibility of price spikes, whipsaws, flash crashes, spread widening and liquidity supply issues. Traders are advised to pay extra caution while trading during these times. Risk management and capital preservation should be the key focus of every trader, just as being aware and adaptive to the market conditions that might be unpredictable or risky.
Unfortunately, at this time, we are not allowed to process payments to regions of Crimea, Sevastopol, Donetsk, Kherson, Luhansk, and Zaporizhzhia in Ukraine and our clients from there, as per the latest sanctions imposed in connection with the war in Ukraine. There are also sanctions targeting some Russian banks and high-profile individuals. We are not allowed to process any payouts to clients and banks on the sanction list. Payouts to our clients from/in the subject locations, or being subject to the sanctions list, will be possible once the imposed sanctions are lifted. Crypto payouts are included in the restrictions.
