{"id":2502,"date":"2024-07-15T09:00:56","date_gmt":"2024-07-15T07:00:56","guid":{"rendered":"https:\/\/ftmo.com\/?p=626333"},"modified":"2026-05-22T09:13:31","modified_gmt":"2026-05-22T09:13:31","slug":"log-in-to-platforms-tutorial","status":"publish","type":"post","link":"https:\/\/ftmo.com\/au\/blog\/log-in-to-platforms-tutorial\/","title":{"rendered":"Starting to trade? Read the tutorial on how to log in to our platforms!"},"content":{"rendered":"<p>[table_of_contents headers=&#8221;H2&#8243;]<\/p>\n<h2>MetaTrader 5<\/h2>\n<p>Your <strong>login credentials<\/strong>, link to <strong>download<\/strong> the platform, and a link to open its <strong>web version<\/strong> can be found in your <a href=\"https:\/\/trader.ftmo.com\/accounts-overview\">Client Area<\/a>, in the Credentials section within Account MetriX.<\/p>\n<p><strong>Common issues:<\/strong><\/p>\n<ul>\n<li>Using a <strong>read-only password<\/strong> if you want to trade. Trading-related actions require the master password. If you are logged in with a read-only password, log out and log in again with the master password. Both passwords are visible in the Credentials section.<\/li>\n<li>Using an <strong>incorrect server<\/strong>. Please ensure that you use the correct FTMO server. The server must be exactly the same as in your Credentials section.<\/li>\n<\/ul>\n<h3>Desktop<\/h3>\n<p>The login guide is also available as a <a href=\"https:\/\/www.youtube.com\/watch?v=GfYjzGtKfuo\">video<\/a> on our YouTube channel.<\/p>\n<p>If you are logging in to your <strong>first account<\/strong>, a pop-up window may appear after you open the desktop app. Close it and continue with step 2.<\/p>\n<ol>\n<li>Open the MetaTrader 5 application<\/li>\n<li>Click <strong>File<\/strong> in the top left corner<\/li>\n<li>Click <strong>Open an Account<\/strong><\/li>\n<li>Type <strong>FTMO<\/strong> into the search bar, then click <strong>Find your company<\/strong><\/li>\n<li>Choose <strong>FTMO Global Markets Ltd<\/strong>\u00a0and continue to the next page<\/li>\n<li>Choose <strong>Connect with an existing trade account<\/strong><\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<li><strong>Server<\/strong> (do not type the server, but choose it from available options)<\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h3>Mobile (iOS)<\/h3>\n<p>If you are logging in to your <strong>first account<\/strong>, a pop-up window will appear after you open the mobile app. Close it and continue with step 4.<\/p>\n<ol>\n<li>Open the MetaTrader 5 application<\/li>\n<li>Click <strong>Settings<\/strong> in the bottom right corner<\/li>\n<li>Click <strong>New Account<\/strong><\/li>\n<li>Type <strong>FTMO<\/strong> into a search bar and choose <strong>FTMO Global Markets Ltd<\/strong><\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<li><strong>Server<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h3>Mobile (Android)<\/h3>\n<p>If you are logging in to your <strong>first account<\/strong>, a pop-up window will appear after you open the mobile app. Close it and continue with step 5.<\/p>\n<ol>\n<li>Open the MetaTrader 5 application<\/li>\n<li>Click the Menu in the top left corner<\/li>\n<li>Click <strong>Get Started<\/strong> \/ <strong>Manage accounts<\/strong> button<\/li>\n<li>Click the <strong>Plus<\/strong> button<\/li>\n<li>Type <strong>FTMO<\/strong> into a search bar and choose <strong>FTMO Global Markets Ltd<\/strong><\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<li><strong>Server<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h3>Web<\/h3>\n<ol>\n<li>Open the web MetaTrader 5 <strong>using the link button in the Credentials section of the specific account<\/strong><\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<li>The server is already chosen automatically based on the Credentials section<\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h2>MetaTrader 4<\/h2>\n<p>Your <strong>login credentials<\/strong>, link to <strong>download<\/strong> the platform, and a link to open its <strong>web version<\/strong> can be found in your <a href=\"https:\/\/trader.ftmo.com\/accounts-overview\">Client Area<\/a>, in the Credentials section within Account MetriX.<\/p>\n<p><strong>Common issues:<\/strong><\/p>\n<ul>\n<li>Using a <strong>read-only password<\/strong> if you want to trade. Trading-related actions require the master password. If you are logged in with a read-only password, log out and log in again with the master password. Both passwords are visible in the Credentials section.<\/li>\n<li>Using an <strong>incorrect server<\/strong>. Please ensure that you use the correct FTMO server. The server must be exactly the same as in your Credentials section.<\/li>\n<\/ul>\n<h3>Desktop<\/h3>\n<p>If you are logging in to your <strong>first<\/strong> <strong>account<\/strong>, a pop-up window may appear after you open the desktop app. Close it and continue with step 2.<\/p>\n<ol>\n<li>Open the MetaTrader 4 application<\/li>\n<li>Click <strong>File<\/strong> in the top left corner<\/li>\n<li>Click <strong>Open an Account<\/strong><\/li>\n<li>Click the \u201cPlus\u201d button and type <strong>FTMO<\/strong> into the search bar, then click <strong>Scan<\/strong><\/li>\n<li>Choose the correct server according to your Credentials section<\/li>\n<li>Choose <strong>Existing trade account<\/strong><\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h3>Mobile (iOS)<\/h3>\n<p>If you are logging in to your <strong>first<\/strong> <strong>account<\/strong>, a pop-up window will appear after you open the mobile app. Close it and continue with step 3.<\/p>\n<ol>\n<li>Open the MetaTrader 4 application<\/li>\n<li>Click <strong>Settings<\/strong> in the bottom right corner<\/li>\n<li>Click <strong>New Account<\/strong><\/li>\n<li>Choose <strong>Login to an existing account<\/strong><\/li>\n<li>Type <strong>FTMO<\/strong> into a search bar and choose the correct server according to the Credentials section in the Client Area<\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h3>Mobile (Android)<\/h3>\n<p>If you are logging in to your <strong>first<\/strong> <strong>account<\/strong>, a pop-up window will appear after you open the mobile app. Close it and continue with step 5.<\/p>\n<ol>\n<li>Open the MetaTrader 4 application<\/li>\n<li>Click the <strong>Menu<\/strong> in the top left corner<\/li>\n<li>Click <strong>Get Started<\/strong> \/ <strong>Manage account<\/strong> button<\/li>\n<li>Click the <strong>Plus<\/strong> button<\/li>\n<li>Choose <strong>Login to an existing account<\/strong><\/li>\n<li>Type <strong>FTMO<\/strong> into a search bar and choose the correct server according to the Credentials section in the Client Area<\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h3>Web<\/h3>\n<ol>\n<li>Open the web MetaTrader 4<\/li>\n<li>Log in with the information provided in your Credentials section:\n<ul>\n<li><strong>Login number<\/strong><\/li>\n<li><strong>Password<\/strong>\n<ul>\n<li>Master password to trade<\/li>\n<li>Read-only password to only visit the platform<\/li>\n<\/ul>\n<\/li>\n<li><strong>Server<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Finish the login process<\/li>\n<\/ol>\n<h2>cTrader<\/h2>\n<p>Your <strong>login credentials<\/strong>, link to <strong>download<\/strong> the platform, and a link to open its <strong>web version<\/strong> can be found in your <a href=\"https:\/\/trader.ftmo.com\/accounts-overview\">Client Area<\/a>, in the Credentials section within Account MetriX.<\/p>\n<p>When using a cTrader, you do not log in with each trading account individually. You log in with your own cTrader registration, and we only connect our simulated trading accounts to your own cTrader registration.<\/p>\n<p>If you have never used cTrader before, you will receive an email to create the password for your own cTrader registration once you receive a trading account on cTrader from FTMO. If you forget your password, please use the \u201cForgot password?\u201d option on the cTrader login page.<\/p>\n<h3>Desktop<\/h3>\n<ol>\n<li>Open the cTrader application<\/li>\n<li>Click <strong>Log in<\/strong> in the upper-right corner<\/li>\n<li>Log in with your:\n<ul>\n<li><strong>E-mail address<\/strong> (the same one as in the Credentials section)<\/li>\n<li><strong>Your own password<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>If you have multiple trading accounts with your cTrader registration, you can switch between them in the upper-right corner of the platform.<\/p>\n<h3>Mobile<\/h3>\n<ol>\n<li>Open the cTrader application<\/li>\n<li>Log in with your:\n<ul>\n<li><strong>E-mail address<\/strong> (the same one as in the Credentials section)<\/li>\n<li><strong>Your own password<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">If you have multiple trading accounts with your cTrader registration, you can switch between them in the menu, which you can access by clicking the logo in the upper-left corner.<\/span><\/p>\n<h3>Web<\/h3>\n<ol>\n<li>Open the web cTrader<\/li>\n<li>Click <strong>Log in<\/strong> in the upper-right corner<\/li>\n<li>Log in with your:\n<ul>\n<li><strong>E-mail address<\/strong> (the same one as in the Credentials section)<\/li>\n<li><strong>Your own password<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>If you have multiple trading accounts with your cTrader registration, you can switch between them in the upper-right corner of the platform.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[table_of_contents headers=&#8221;H2&#8243;] MetaTrader 5 Your login credentials, link to download the platform, and a link to open its web version can be found in your Client Area, in the Credentials section within Account MetriX. Common issues: Using a read-only password if you want to trade. Trading-related actions require the master password. If you are logged [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":2507,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2502","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Starting to trade? Read the tutorial on how to log in to our platforms! | FTMO Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ftmo.com\/au\/blog\/log-in-to-platforms-tutorial\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Starting to trade? Read the tutorial on how to log in to our platforms!\" \/>\n<meta property=\"og:description\" content=\"[table_of_contents headers=&#8221;H2&#8243;] MetaTrader 5 Your login credentials, link to download the platform, and a link to open its web version can be found in your Client Area, in the Credentials section within Account MetriX. Common issues: Using a read-only password if you want to trade. Trading-related actions require the master password. 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